Congratulations on the purchase of your Green Gadgets refurbished device.

By purchasing a Green Gadgets Extended Warranty, you can enjoy continued peace of mind and the following benefits:

• Increased cover from 12 months to 24 months and

• Unlimited repairs by trained technicians

    For all Extended Warranty queries or to lodge an Extended Warranty claim, email Green Gadgets at customer.care@greengadgets.co.nz or call 0061 1300 981 361

    TERMS AND CONDITIONS

    Summary of Your Rights and Remedies under the Consumer Guarantees Act 1993

    Your Green Gadgets Extended Warranty purchase provides additional protections to your rights under the Consumer Guarantees Act 1993 ("CGA"). The CGA requires that goods purchased for personal, domestic, or household use must: be fit for purpose; match any samples or descriptions given; and that there are spare parts and repair facilities available for a reasonable time. If goods fail to meet the requirements of the CGA the supplier must repair the failure or replace the goods. Where the failure cannot be remedied or is of substantial character, then you are entitled to a refund of the purchase price. You are also entitled to compensation for loss or damage resulting from the failure, which was reasonably foreseeable. For more information about the CGA and consumer guarantees see www.consumerprotection.govt.nz.

    Warrantor

    The warrantor of this Green Gadgets Extended Warranty is Alegre Pty Ltd, an Australian registered company carrying on business in New Zealand with New Zealand Company Number 7004314 trading as Green Gadgets, of Locked Bag 3003 Auburn NSW 1835, Australia. The Green Gadgets Extended Warranty extends the 12-month standard warranty to 24 months and begins at the end of the 12 month standard warranty period.

    Goods presented for repair may be replaced by refurbished goods of the same type rather than being repaired. Refurbished parts may be used to repair the goods.

    Cancellation-30 Day Change of Mind

    If you contact us within 30 days of purchasing this Green Gadgets Extended Warranty and advise you wish to cancel it, we will refund the full amount you paid for the Green Gadgets Extended Warranty.

    To cancel your Green Gadgets Extended Warranty email us at customer.care@greengadgets.co.nz .

    Cancellations after the 30-Day Change of Mind period are non-refundable except if we fail to comply with the required disclosure obligations under section 36U of the Fair Trading Act 1986 (unless such failure is minor and does not materially prejudice you) you can cancel this Green Gadgets Extended Warranty and receive a full refund.

    Additional benefits under the Green Gadgets Extended Warranty not available under CGA

    We appreciate that you may want the certainty of knowing that, if the refurbished device you buy is faulty, it is covered for a specific time period.

    When you purchase the Green Gadgets Extended Warranty, subject to the terms and conditions, you are obtaining certainty as to the period of coverage and the remedy you will receive and the convenience of having the repair and/or replacement process managed for you and work undertaken by Green Gadgets trained technicians.

    It is the consumer’s choice as to whether they purchase the Green Gadgets Extended Warranty. Furthermore, it is the consumer’s choice as to whether they seek a remedy from their Green Gadgets Extended Warranty or from Green Gadgets via their CGA rights.

    The benefits to the consumer given by the Green Gadgets Extended Warranty are in addition to other rights and remedies of the consumer under law in relation to goods or services to which the Green Gadgets Extended Warranty relates.

    Replacement Terms

    If we cannot repair your device or if the cost of replacement is less than the cost of repair, we will replace your device with a refurbished device of the same or equivalent specification (subject to the terms and conditions of this Green Gadgets Extended Warranty). When we have replaced your device your Green Gadgets Extended Warranty will end immediately and there will be no refund of the fee you have paid to participate in the Green Gadgets Extended Warranty.

    Please note, the repair of the device may result in loss of user-generated data. We recommend you back-up your data regularly. User-generated data may include (but is not limited to) photos and music files.

    What is not covered by this Green Gadgets Extended Warranty?

    This Green Gadgets Extended Warranty does not provide cover in relation to any of the following:

    a) Costs covered within the 12-month standard warranty period or any other supplier or repairer’s guarantees.

    b) Costs due to consequential losses relating to any loss or profits, revenue, data, goodwill or reputation and damage to other goods or property.

    c) The cost of modifying the device.

    d) Claims arising from your failure to follow the operating instructions.

    e) Costs due to negligence, misuse or unauthorised alterations or repairs.

    f) Theft, attempted theft, malicious damage or damage caused by fire or explosion.

    g) Claims arising from floods, lightning, storms, frost or other bad weather.

    h) Claims arising from any problem with the supply of electricity.

    i) Costs if no eligible fault is found with your device.

    j) Cost due to loss of software or data caused by eligible defect or failure. This includes firmware upgrades and malfunctions caused by virus .

    k) Damage caused by accidents, including (but not limited to) dropping the device or liquid spills.

    l) Repairs carried out outside of our authorised repair network

    m) Costs arising from not being able to use your device or from damage caused when the device breaks down.

    n) Cosmetic damage such as damage to casing, screen or dints or scratches or holes to the device.

    o) Costs due to infestation of vermin, pests or insects.

    p) Costs due to rust, corrosion or water damage.

    q) Installation/download charges if the device is replaced.

    r) False or exaggerated claims.

    This Green Gadgets Extended Warranty will not be valid if any information you give us is false or exaggerated.

    How to make a claim

    To make a claim please call us on 0061 1300 981 361 or email us at customer.care@greengadgets.co.nz .

    Transfer of Ownership

    This Green Gadgets Extended Warranty can be transferred to a new owner of your refurbished device. To organise the transfer please email us at customer.care@greengadgets.co.nz.

    Cancellation-30 Day Change of Mind

    If you contact us within 30 days of purchasing this Green Gadgets Extended Warranty and advise you wish to cancel it, we will refund the full amount you paid for the Green Gadgets Extended Warranty.

    To cancel your Green Gadgets Extended Warranty email us at customer.care@greengadgets.co.nz .

    Cancellations after the 30 Day Change of Mind period are non refundable

    Privacy Statement

    Green Gadgets respects your privacy. For details about our Privacy Policy please refer to our website at www.shop.greengadgets.co.nz/pages/privacy-policy

    Subscribe & Save

    Join over 40,000 others on our mailing list to get access to our latest stock updates and exclusive offers!